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Deleting Your Account

You can delete your HRDCOPY account and all associated data at any time.

How to Delete

  1. Go to Settings → Account
  2. Scroll to "Delete Account"
  3. Confirm your decision
  4. Enter your password

What Gets Deleted

  • Your household profile
  • All interview responses
  • Generated PDFs
  • Version history
  • Account credentials

What's NOT Deleted

  • Payment records (kept for legal/tax purposes by Stripe)
  • Anonymized analytics data
  • Any printed manuals already shipped

Timeline

  • Account deactivated immediately
  • Data deletion completed within 30 days
  • Confirmation email sent when complete

Before You Delete

Consider:

  • Downloading your latest PDF
  • Saving any information you want to keep
  • This action cannot be undone

Questions?

Contact support@hardcopy.com if you have concerns about your data.

Still have questions?

Contact us at support@hardcopy.com and we'll get back to you within 24 hours.

Contact Support

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