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Data We Collect

Transparency matters. Here's exactly what data HRDCOPY collects and why.

Information You Provide

Account Information

  • Email address (for login and communications)
  • Password (hashed, never stored in plain text)

Household Information

  • Names and ages of residents
  • Pet information
  • Medical conditions and medications
  • Emergency contacts
  • Property details
  • Utility locations
  • Local risks

Payment Information

  • Processed by Stripe
  • We only see last 4 digits of card
  • Full card numbers never touch our servers

Information Collected Automatically

Usage Data

  • Pages visited
  • Features used
  • Time spent in app
  • Error reports

Technical Data

  • Browser type
  • Device type
  • IP address (for security)

How We Use This Data

  • Generate your personalized dossier
  • Send relevant alerts
  • Improve our product
  • Provide customer support

What We Don't Collect

  • Location tracking
  • Contact list access
  • Social media data
  • Third-party data

Still have questions?

Contact us at support@hardcopy.com and we'll get back to you within 24 hours.

Contact Support

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