Privacy Policy

Information We Collect

Account Information

• Email address
• Name (optional)
• Password (encrypted)

Household Information (provided by you)

• Address and location details
• Household member information
• Emergency contacts
• Medical information and needs
• Pet information
• Utility and property details
• Emergency supplies inventory

Usage Information

• PDF generation history
• Feature usage patterns
• Device and browser information

How We Use Your Information

• Generate your personalized Home Resilience Dossier
• Provide gap analysis and preparedness recommendations
• Enable you to access and update your information
• Process payments (for paid tier purchases)
• Send important service notifications
• Improve our service quality

Information We Never Sell

We do not and will never sell your personal information. Your household data, emergency contacts, medical information, and any other data you provide is yours. We use it solely to provide the Service to you.

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Google Cloud Platform (Firebase) for data storage, which provides enterprise-grade security measures.

Generated PDF documents are stored securely and accessible only to you through your authenticated account.

Third-Party Services

We use the following third-party services:

• Firebase/Google Cloud: Data storage and authentication
• Stripe: Payment processing (we never see your full card number)
• Anthropic: AI-assisted content generation for personalized guidance

These services have their own privacy policies and are bound by data processing agreements with HRDCOPY.

Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

To exercise any of these rights, contact us at support@hardcopy.com.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Children's Privacy

HRDCOPY is not intended for use by children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service. The "Last updated" date at the top of this policy indicates when it was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@hardcopy.com